Please note the following important information regarding your claim. Before you complete the
claim form, please carefully read the information below.
GEBE does not guarantee an uninterrupted electricity/water supply.
Voltage fluctuations during regular operation or before/after a power outage are
common occurrences in small island electrical grids.
Clients should protect all their electrical appliances from surges by installing surge
GEBE CLAIMS POLICY
Any settlement of damage is on a cost‐to‐repair basis.
Only if a product cannot be repaired will GEBE consider the replacement value. The
replacement value is the cost to replace the damaged product with a product of the
same age, functionality or market value.
Untrue or incorrect information will automatically lead to the rejection of the claim.
GEBE will not reimburse customers for consequential losses (e.g. loss of profits, wages,
lost computer data, loss of computer programs etc).
DAMAGED APPLIANCES & EQUIPMENT
To ensure that your claim is dealt with as soon as possible, please provide:
Make, model number and age of damaged item(s)
Original purchase receipt / proof of date of purchase
The damaged good/appliance has to remain available for inspection by GEBE personnel
or agent(s) until the claim has been settled in full.
If your Claim Form is incomplete or missing supporting documentation, your claim CANNOT be